General sales and delivery conditions

• Our general sales and delivery conditions apply to all our products. Additional conditions may apply to products that are partly or entirely custom-built.
  The present conditions form an integral part of the agreement. Any deviations from these conditions require prior written agreement.
• Our products are considered to be “delivered in good condition” and are not taken back.  Any serious complaints will be submitted to the manufacturers, whose decision is binding. All complaints must be detailed and submitted in writing, and must reach us within one week (seven days) of delivery.  If not, the complaint is overdue and cannot be considered. Complaints will only be examined if the specifications do not comply with the specifications given by the manufacturer. Our guarantee periods, therefore, depend on those of the manufacturer.
• We cannot be held liable for personal accidents, corporate damage or other damage caused by the use of our products, even if due to manufacturing or equipment defects or wrong assembly. 
• Our invoices must be paid by the due date, without discounts, at our offices in Ghent. Invoices that are not paid in time will incur interests, ipso jure and without further notification, as from the due date until the date of their actual payment. These interests will be calculated at the legal rate.  If the invoice is not paid by the due date, it will be increased, ipso jure and without formal notification, by a fixed sum in lieu of compensation, amounting to 10% of the initial invoice and with a minimum of EUR 50.- per invoice. If the customer still does not pay, even after written formal notification, a registered letter sent by us will suffice to cancel the agreement without further formalities. This also entitles us to cancel or suspend all pending orders.
• If we deem it necessary, we may demand a guarantee of payment at any time during the execution of a contract. If such a guarantee is not forthcoming, we may cancel the agreement by means of a registered letter. Such cancellation will not entitle the customer to any form of compensation.
• The goods will remain the property of the seller for as long as the buyer has not paid their sales price in full, even if said goods are being or have been processed. Once the goods have been delivered, the buyer bears all risks of loss or destruction.
• Our price lists are indicative. These prices may change at any time without prior warning. We charge the prices that are current at the time of delivery. Orders become definitive only after we have accepted them in writing. If written confirmation is lacking, our invoice will be considered as confirmation, subject to the conditions mentioned on the invoice.
• Our offers are valid for a period no longer than one month unless stipulated otherwise in the offer.
• The customer will bear all transport risks. Unless agreed otherwise in writing, the customer will pay all transport costs.
• Our delivery dates are purely indicative and are not binding. Delays cannot be used as grounds for compensation for the customer, nor for the cancellation of the present agreement.
• This agreement is subject to Belgian law. All disputes will be settled before the Courts and Tribunals of Ghent (Belgium).